User Experience Study
Traditional Websites vs. AI Chat Assistants
We're comparing two ways to interact with websites: clicking through pages and forms, versus simply chatting with an AI assistant. Which feels better to you?
Participate in Our UX Study
Try out both approaches and share your experience. Your feedback helps us understand which way of using websites works better for real people.
What You'll Do
- •Try both the traditional websites and AI chat assistant
- •Complete some simple tasks
- •Share your thoughts and preferences
Why Participate
- •Help shape the future of website design
- •Try new AI technology firsthand
- •Your opinion matters and makes a difference
Takes about 15-20 minutes
Comparing two ways to use websites
We want to understand which approach works better: traditional websites where you click through pages and fill out forms, or chatting with an AI assistant that helps you get things done through conversation.
Fair Comparison
Both approaches use the same systems behind the scenes, so we can fairly compare how they feel to use.
Which way feels easier to use?
Which helps you get things done faster?
Which do you prefer overall?
How does chatting with AI compare to clicking through forms?
Traditional Web Portals
The way websites usually work: you click through pages, fill out forms, and follow step-by-step instructions to get things done.
Facility Booking Portal
Book rooms and facilities by browsing available options, selecting dates, and filling out a booking form.
Course Registration Portal
Register for courses by browsing the catalog, selecting classes, and completing registration forms.
Chat with an AI Assistant
Instead of clicking through pages, just tell the AI what you need. It understands your request and helps you complete tasks through natural conversation.
Conversational Facility Booking
Book rooms and facilities through natural conversation
Natural Language Registration
Register for courses by simply describing your needs
Smart Understanding
The AI remembers your information and preferences
Unified Interface
Single chat interface for all university services
Comparison Overview
Here's how the two approaches compare side by side.
| Aspect | Traditional Portal | AI Chat Assistant |
|---|---|---|
| Interaction Method | Forms & Buttons | Natural Language |
| Navigation | Multi-page, menu-based | Single interface |
| Learning Curve | Moderate - need to learn the interface | Low - just chat naturally |
| Task Completion | Follow steps one by one | AI adapts to what you need |
| User Control | High - you control every step | Moderate - AI helps along the way |
| Accessibility | Depends on implementation | Text friendly |
See How Both Approaches Work
Both the traditional websites and the AI chat assistant connect to the same system, so we can fairly compare how they work and which feels better to use.
How We Built This
Both approaches use the same underlying systems, so any differences you experience come from how you interact with them, not from technical differences.
What You See
Booking Website
Registration Website
AI Chat Assistant
How They Work
Website Functions
AI Assistant Tools
Shared Services
Where Data Lives
Shared Database
Your Information
Secure Storage
Fair Testing
Both approaches are built separately but use the same data, so we can compare them fairly.
Same Data
Both approaches access the same information, so your experience is consistent across both.
Learning from Usage
We track how people use both approaches to understand which works better.
What This Study Will Tell Us
By comparing these two approaches, we hope to understand which way of using websites feels better and helps people get things done more easily.
Real User Feedback
Understanding which approach people prefer and which helps them complete tasks more easily.
Working Examples
Both approaches are fully functional, so you can try them out and see which feels better to you.
Better Design Guidelines
Learning what makes AI chat assistants helpful and when traditional websites might work better.
Help Shape the Future
Your participation helps us understand how people want to interact with websites and AI assistants.